Built by a powersports dealer
Fire on all cylinders.
Right now, weekend leads go cold, special orders sit on the shelf and riders you sold never come back for service. DealerRev puts every one in front of the right person, with the next move already drafted.
- Sales, service and parts on one record
- Keep your DMS, or replace it
- Set up with you, by a person
Good morning, Dana.
Here’s what needs you first.
- Answered14 weekend leadsEvery one has an owner and a reply drafted.
- To call3 special orders landedThe parts counter sees who is waiting.
- ApprovedThursday’s brake quoteFrom a text link, with the tech’s photos.$1,240
- SlippingJake M., sold in MayFirst service is due and no one has called.
- First reply, median
- 4m 12s
- Answered in 15 min
- 92%
Where stores leak
You don’t lose riders to a better price. You lose them to silence.
The weekend lead
Saturday at 6 PM a family asks about a side-by-side. You reply Monday. They bought one Sunday, across town.
The special order
It came in Tuesday. It’s still on the shelf with a sticky note. The customer thinks you forgot him, and he’s right.
The rider you sold
First service is due and nobody called. He’ll get it done wherever calls first, and buy his next bike there too.
47% answered a shopper’s question
13% offered an appointment
2,133 powersports dealers, mystery-shopped online in 2026. Pied Piper PSI study, 2026, via Powersports Business
Monday morning
Same store. Same people. A different Monday.
Without DealerRev
- Weekend leads are split across the website inbox, Facebook and a rep’s cell phone.
- Three special orders are on the shelf. Who ordered them is on a sticky note.
- Thursday’s brake quote is still waiting on a callback.
- You find out what slipped at month end, when it’s too late to fix.
On DealerRev
- By 8 AM every weekend lead has an owner and a reply drafted. Overdue ones are already on a manager’s screen.
- The counter sees who is waiting on each part that landed, and calls them that morning.
- The customer approved Thursday’s quote from a text, line by line, with the tech’s photos.
- Before the sales meeting you know whose leads need a hand, and you can play back yesterday’s calls.
How it works
Your people do the selling. DealerRev makes sure nothing slips.
Every customer gets an owner and a next step
One record across sales, service and parts. Each rep’s queue puts whoever is about to buy somewhere else at the top.
- First reply timed
- Nudge at 60 min
- Managers alerted at 4 hrs
AI drafts, coaches and catches
Replies are drafted for the stage. Customer messages are summed up. Texts, emails and chats are graded overnight. Nothing goes to a customer unless someone on your team asks for it.
- Drafts
- Summaries
- Overnight grading
You see it all before 9 AM
One page each morning: who is waiting on a reply, what is running late, and units, gross and shop hours against plan.
- Morning brief
- Reply times by rep
- Recorded calls
Do the math
What a slow reply costs your store. Every month.
Answer 90% of your leads and the same traffic is worth
A year$59,443
Your numbers, plain arithmetic: leads × the share left unanswered short of 90% × answered leads that buy × gross. A pattern, not a promise; service, parts and F&I on those units are extra.
One record, the whole store
Start with the CRM. Run the whole store when you’re ready.
One customer record from the sales floor to the service desk, the parts counter and the warranty claim. Turn on a department when you want it, and pay only for the people who sell.
Sales
Every lead has an owner and a next step.
- See every deal by stage, from first hello to delivery.
- The Follow-up queue shows who to call next, worst first.
- Texts, email and web chat land in one inbox.
Service
Every job, from estimate to pickup.
- Techs do the inspection on the job, with photos.
- The customer approves each line from a text link.
- Find units due for service, reminders and recalls.
Parts
Every special order gets a phone call.
- Live price and stock from WPS, Parts Unlimited and Tucker.
- Order from a special order or P/O. Track it to the invoice.
- Know who is waiting on a part, and call when it lands.
Warranty
Every warranty claim, from repair order to paid.
- Start a claim from the repair order, with the 3 Cs and parts.
- Attach inspection photos. File in the OEM portal, then type its claim number back.
- See file-by dates and what each OEM still owes you.
Deals & F&I
One out-the-door number, start to finish.
- Desk the deal with one out-the-door price.
- Show a payment menu: protection bundles by term.
- Keep track of lender applications and funding.
Owner
Your store on one page each morning.
- Units delivered, gross and shop hours, on pace or not.
- See who is waiting on a reply and what is running late.
- Floorplan, cash, warranty owed and the month-end close.
Pricing
One connected store. Pricing that fits your team.
Monthly plans run month to month.
Technicians and support staff are free.
3-seat minimum per store · $297/month. Above the minimum, pay for the revenue users who worked that billing cycle.
| Revenue users | Per month |
|---|---|
| 3 users | $297 |
| 8 users | $792 |
| 15 users | $1,485 |
26 or more revenue users?
Who is a revenue user?
Owners, GMs, managers, salespeople, service advisors, parts counter staff and F&I. We confirm your list with you. A three-seat minimum applies per store; above that, only revenue users who work during the cycle count.
Included
- Sales, service, warranty, parts, deals and F&I, and owner tools
- The AI features, with a monthly AI allowance
- Setup with a real person on our team
Extra
- Phone: texts and calls billed by use, 2¢ a text and 4¢ a call minute
- AI use past your monthly allowance, billed by use
- Optional DealerRev website and hosting: $500/month per store. The annual user discount does not apply to the website.
- Club: ask us
Switching
Keep your DMS, or switch it all. A person sets it up with you.
Moving just your CRMYour DMS stays where it is. Your customers and units come over, and your team works its follow-up in DealerRev.
Moving everythingKeep your old system running until you’re sure.
- 1ExportCustomers, units, parts, open leads and service history, from the system you have.
- 2PreviewSee every record before anything saves.
- 3Save or undoWrong column? Undo the import and try again.
- 4Go liveA real person on our team does it with you.
Coming from
- LightspeedWarranty and parts ordering move too. Credit apps stay in your lender portals; OEM claims are still submitted in the OEM’s portal.
- DX1Warranty and parts ordering move too. Credit apps stay in your lender portals; OEM claims are still submitted in the OEM’s portal.
- TalonCustomers, units, parts and service history come over. Credit apps stay in your lender portals; OEM claims are still submitted in the OEM’s portal.
- BlackpurlYour deals and service history come over. Credit apps still go through your lender portals (RouteOne, Dealertrack).
- DP360Dealer Performance 360: your customers, leads and their notes and tasks come over, so your team picks up where it left off.
- eLeadsYour customers, leads and their notes and tasks come over, so your team picks up where it left off.
- Traffic Log ProYour customers, leads and their notes and tasks come over, so your team picks up where it left off.
- VinSolutionsFor auto stores: your customers, leads and their notes and tasks come over from your CRM export.
- SpreadsheetsSend us the files you have. We match the columns together, even if every tab looks different.
Can I keep my DMS and use DealerRev just as my CRM?
Yes. Your customers and units come over from your DMS export, and your team works its follow-up, texts, calls and quotes in DealerRev while your DMS keeps the deals, service and parts. DealerRev does not sync with your DMS live, so we set up how your customer list stays current with you. You can start with just service or just parts the same way, and turn on more departments whenever you want.
Can DealerRev replace my DMS?
If you want it to. For most independent and multi-line stores, DealerRev runs the whole store, including warranty claims and parts orders to WPS, Parts Unlimited and Tucker. Credit apps still go through your lender portals (RouteOne, Dealertrack). OEM warranty claims are still submitted in the OEM’s portal, and DealerRev tracks each one from there.
What does the AI do without me?
It writes drafts, sums up customer replies and grades conversations. The assistant answers questions and builds reports. It saves or sends a quote as soon as your rep asks for one, and any other change it prepares waits for your Approve. Nothing goes to a customer unless someone on your team asked for it.
What happens to my data if I leave?
It’s yours. Export it any time. For 30 days after you leave, we’ll give you a full export for free. Then we delete it and confirm in writing if you ask.
How long does it take to get started?
It depends on your data and your team. We’ll give you a date on the demo.
Is there a free trial?
Yes, 30 days with no credit card. We check that you’re a dealership first. Most stores start with a demo.
Book a demo
Bring the lead that went cold.
Thirty minutes with someone who has worked a dealership floor. Bring the lead, the special order and the quote that slipped, and see what Monday looks like on DealerRev.
- Keep your DMS
- Month to month
- Free full export if you leave
- Set up with you, by a person
Rather drive it yourself first?
Fire on all cylinders.